How Increases Project Success Rates through Communications Portal Adoption:

Note: & the Entatio for Salesforce app are FREE for up to 100 users / 1 GB. You can launch free Entatio portals for your projects at anytime at The application is available for free through the app exchange here.

Part 1: Communication Failure is Cited Most Often as the Cause of Project Failure

It’s no surprise to Program and Project Managers that communication failure result in the failure and poor performance of projects.

The following findings from the PMIs study are listed below, with the recommendation that PMOs implement a standardized communications plan (text excerpt here):

  • “Companies risk $135 million for every $1 billion spent on a project and new research indicates that $75 million of that $135 million (56 percent) is put at risk by ineffective communications, indicating a critical need for organizations to address communications deficiencies at the enterprise level.”
  • “Ineffective communications is the primary contributor to project failure one third of the time, and had a negative impact on project success more than half the time.”
  • “High-performing organizations (those completing an average of 80 percent or more of projects on time, on budget and within goals) create formal communications plans for nearly twice as many projects as their lower performing counterparts (which complete fewer than 60 percent of projects on time, on budget, and within goals).”

The platform was designed to deliver effective communications by standardizing the presentation process and building an entire suite of tools to derive valuable, action-oriented, analytics around communications. The following section lists PMI’s recommendations for improving project communications and how the platform addresses these.

Part 2: How Address the Project Management Institute’s (PMI) Recommendations for Effective Communications

  1. Close the communications gap around business benefits. not only closes the communications gap around business benefits, it closes all communication gaps. The platform makes it incredibly easy to build and deliver presentations while gathering and generating analytics that identify exactly where communications gaps exists in the most practical terms.

As project teams grow, missed presentations, failure to include critical team members and other conditions make it easy for communication gaps to form. keeps data on who attended presentations, along with who accessed presentation materials after the presentation. Using this technology and visualization tools, it is incredibly easy to identify segments of the project team that have not been exposed to critical information.

2. Tailor communications to different stakeholder groups.

Entatio Sharing Groups and custom presentation tools make it possible to reuse content and segment audiences for customization. At the same time, data for analytics is also segmented, easing the task of identifying how information is moving across and between project teams.

3. Acknowledge the value of project management, including project management communications.

The platform is both centralized and decentralized in its administration. Project Management team members often control and use the data to guide the project, while individual team members create and deliver their presentations. This level of control gives Project Management more insight and control over the project.

4. Use standardized project communications practices, and use them effectively.

This is where is most effective. The platform automatically implements a standardized project communication process. All presentations are built and delivered through the platform while providing team members with the ability to easily locate and return to previously viewed presentations. Automatically generated sign in forms for meetings control all access controls, eliminating the need for system administrators. Data is generated automatically and dashboards give Project Manager and team members immediate, critical, information at any time. Additional tools such as the Entatio for Salesforce app and mobile apps provide additional tools.

Part 3: A Sample of Dashboards dashboards give project managers and team members answers to critical questions. User can customize data ranges to instantly drill down to any period of time and different types of dashboards (managers, presenters, audience only) keep information secure to different teams. Below are some common project communications questions and how dashboard provide quick and easy answers. These aren’t the only dashboards and analytics available for For a complete sampling, contact us through

  1. Which presentations & individual slides are getting the most eyes.

2. Information Saturation

When the amount of available information grows beyond a project team’s ability to consume it, communications gaps quickly form. One way that Entatio alerts leaders to this is by showing the number of slides (these can be powerpoint slides, images, visual aids, pages from a document, etc) compared to the number of total views.

3. Project Information Trend

The cumulative view in the Entatio dashboard shows the number of users, presentations, slides and views as they accumulate over a specified period of time providing clear indicators on whether or not the objectives for a communications plan are being met.

There are far more dashboards and reports that are possible by unlocking the ability to organize groups and track content interaction down to specific individuals. For a detailed demonstration, use the information below.

For questions or to request a free Entatio portal, contact us at

Create a free Entatio portal at:

For the free Entatio for app: